Customer Support:

At News Servers we do our best to provide you with the highest quality Usenet service, but we also realize that there are still times when things can go wrong. We’ve set up several different support options for our members, so you can count on us to solve your problems quickly.

Frequently Asked Questions:

A good portion of your questions have been answered in our FAQ. If you are unable to find a answer to your question in our FAQ please contact us. We're standing by to help you.

Click here to visit our FAQ.

Support Options:

When submitting a support ticket to either technical support or the billing department you will receive an email, which contains your tracking number and ticket information. When our technicians have replied to your ticket you'll receive a response email as well.

Technical Support: Open Support Ticket
Billing Department: Open Billing Ticket

Forgot Password: Retrieve password via email

Open Tickets: View an open ticket
Report Usenet spamming and/or DMCA requests

Member's Area Overview:

The member's area tutorial will show you how to manage your account with the News Servers control panel. Check bandwidth usage, change account information, read recent news, and manage your membership.

View the member's area tutorial

Usenet Newsreaders and Server Information:

A Usenet newsreader is a program that reads articles from the newsgroups on Usenet. GrabIt is a free newsreader provided by Shemes.com that allows multiple server connections, NZB file importing, and supports SSL encrypted access.

Download GrabIt Newsreader
How To Configure GrabIt Newsreader
News Servers Server Addresses